Angry cat

Getting Help from [BIG SOFTWARE COMPANY] When You’re A Small Customer

Yesterday my boss received an email from BIG SOFTWARE COMPANY (let’s call them BS for short πŸ˜‰) alerting us that we would be billed for a data overage in 15 days unless the situation was fixed and to contact our account executive with any questions.

My boss does not use BS so he forwarded the email to me. Naturally, I had lots of questions. Was this a scam using scare tactics trying to get us to click on a link? Who was this account executive who I have never spoken to or heard of before)? Why was the email sent to my boss whose email address is currently not associated with BS and who is not the BS Admin for our organization?

Β I went to investigate the email because money was on the line.

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Central Park

It’s OK to Feel Stupid

Last week I had the opportunity to travel to New York for a class for work.Β  It was exciting and I learned a lot, but it was also hard. I was the youngest person in the room by 7 years (I know because the other young-looking attendee mentioned when he graduated from college) and the least experienced. And it was obvious not just to me, but to everyone else. They all had titles like Manager, Director, Vice President, none of which are my title.

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